6321 Porter Rd Ste 7, Sarasota, FL 34240

1-800-FANS-LIVE (1-800-326-7548)

contact@thefixtureplace.com

Shipping Policy

OUR SHIPPING POLICY

We ship to any state in the United States via FedEx/UPS ground service. If you need a product more quickly, please contact our customer service team to discuss expedited shipping options (expedited shipping is not always possible).

 

SHIPPING FEES

We offer free shipping on many brands. For all other lines, for orders under $45 we have a flat rate of $9.98. Orders shipped to Hawaii and Alaska incur a fee of $30 on any order. The $30 fee is in addition to the $9.98 flat rate for orders under $45.

 

EXPEDITED SHIPPING

We offer expedited shipping as an option only for select items on our website. Orders are shipped FedEx, UPS, or Freight ground. If an item isn’t offered on our website with expedited shipping and you need something more quickly, please contact our sales team prior to ordering to discuss expedited shipping options and prices. Please note that expedited shipping is not always possible and cannot be guaranteed.

 

INTERNATIONAL SHIPPING

At this time, we are only shipping within the United States. We do not ship internationally.

 

DELIVERY

TheFixturePlace cannot be held responsible for missing deliveries once FedEx or UPS indicates that the shipment has been delivered. If this occurs, please first check with neighbors and around your home. Then contact FedEx or UPS to file a claim.

 

CHANGE SHIPPING ADDRESS AFTER PLACING ORDER

We are happy to submit an address change, but we cannot guarantee the change will be successful. Orders begin to process immediately once they are placed. Sometimes it’s not possible to change the delivery address after an order has been submitted. TheFixturePlace will not be liable for lost products that were shipped to the original address provided.

 

SHIPPING TO PO BOXES

We cannot ship to PO Boxes at this time. A physical street address is required for shipping. We cannot be responsible for delays in shipping due to invalid delivery address entries.

 

SIGNATURE CONFIRMATION