OUR SHIPPING POLICY
We ship to any state in the United States via FedEx/UPS ground service. If you need a product more quickly, please contact our customer service team to discuss expedited shipping options (expedited shipping is not always possible).
We offer free shipping on many brands. For all other lines, for orders under $45 we have a flat rate of $9.98. Orders shipped to Hawaii and Alaska incur a fee of $30 on any order. The $30 fee is in addition to the $9.98 flat rate for orders under $45.
We offer expedited shipping as an option only for select items on our website. Orders are shipped FedEx, UPS, or Freight ground. If an item isn’t offered on our website with expedited shipping and you need something more quickly, please contact our sales team prior to ordering to discuss expedited shipping options and prices. Please note that expedited shipping is not always possible and cannot be guaranteed.
At this time, we are only shipping within the United States. We do not ship internationally.
TheFixturePlace cannot be held responsible for missing deliveries once FedEx or UPS indicates that the shipment has been delivered. If this occurs, please first check with neighbors and around your home. Then contact FedEx or UPS to file a claim.
CHANGE SHIPPING ADDRESS AFTER PLACING ORDER
We are happy to submit an address change, but we cannot guarantee the change will be successful. Orders begin to process immediately once they are placed. Sometimes it’s not possible to change the delivery address after an order has been submitted. TheFixturePlace will not be liable for lost products that were shipped to the original address provided.
SHIPPING TO PO BOXES
We cannot ship to PO Boxes at this time. A physical street address is required for shipping. We cannot be responsible for delays in shipping due to invalid delivery address entries.
We only require signature confirmation for select items. If you would like your order to be shipped with a signature required, please call us to place your order. Most orders are not shipped with Signature Service unless requested or UPS/FedEx requires it for your area.