Terms & Conditions
Thank you for shopping with us at The Fixture Place. By visiting this site you hereby agree to our terms and conditions whether or not you have visited this page. Our network of sites function under our parent company Gulf Coast Mercantile, LLC. and are sole property of Gulf Coast Mercantile, LLC dba TheFixturePlace. All terms and conditions herein are reflective of our general terms and conditions and TheFixturePlace reserves the right to change these without prior notification.
All text, images, buttons, audio, video, other digital media, data, downloads, compiled source code, software are property of Gulf Coast Mercantile LLC. or other affiliated content contributors and may not be used or reproduced without the consent of Gulf Coast Mercantile LLC or its respective affiliates.
Privacy and Security
Your privacy is very important to us here at The Fixture Place. We take pride in keeping your data safe. To view our detailed privacy and security policy, click here.
When using this site, you may sign up and/or terminate your account at any time. It is your sole responsibility to keep your username and password confidential and accept all activity under your account.
Gulf Coast Mercantile, LLC dba The Fixture Place may at any time change, modify or update any part of this website or any other website within the The Fixture Place network without prior notice. We also reserve the right to refuse service to anyone who does not comply with the terms and conditions herein. The Fixture Place does not guarantee all of the the information on this website due to human error by way of inaccuracies, errors, or omissions. Product suppliers reserve the right to make changes to product offerings, materials and construction at any time. Every effort is made to remove obsolete products from our site. All prices and descriptions listed on the web site are subject to change without notice. We reserve the right to change posted prices at any time. If, through a technical malfunction, we post incorrect prices, we reserve the right to cancel orders placed which contain the incorrect pricing.
The Fixture Place reserves the right to decline an order or cancel an order at any time and for any reason. Some examples of situations resulting in the cancellation of an order are: not enough inventory to fill the order, we cannot ship to the address provided, our Fraud detection department has determined that the order cannot be accepted, or errors in pricing or descriptions. If all or part of your order is canceled, we will notify you as soon as possible. We may also need to contact you to verify information regarding your order. To ensure a successful transaction, we do charge you at the time of purchase. Orders are generally shipped within 24 hours of purchase or as noted on your order confirmation. If your order is not shipped within this time frame, the funds are held as a deposit on the products and an order is placed on your behalf with the manufacturer. If you decide to cancel your order, you will be refunded via the method used to place your order.
Due to our extensive selection of products, The Fixture Place often ships products from several different locations. You may experience shipments arriving at different times and from different locations. Once an order has been sent to the shipping facility for packing and shipping, it is considered a shipped order. This may occur 1 day or a few hours prior to shipment. At this late stage in the process, it may still be possible to cancel an order (i.e. prevent it from shipping) and we will certainly try if that is your wish. However, please note that in some cases, it will not be possible to retrieve the order or prevent it from shipping. In these cases, your order will be subject to our return policy. Some orders may be shipped via freight truck due to their large size and not small parcel (ie. UPS/FedEx). These types of shipments must always be inspected and signed for upon receipt. Please note that freight truck shipments may be challenging to move and may require extra help; freight truck companies may or may not be able to assist you.
We honor all warranty claims for our products under each manufacturer’s warranty terms. If you have an issue with your item, please contact us at firstname.lastname@example.org, or call us at 1-800-326-7548 for more information, and we will be glad to assist you.
Finish and Color Disclaimer
Our sites display photographs that have been converted into digital images to represent the products available for purchase. Typically these images make representations of finish colors and glass pieces that may have variations. Many of the products that we carry are hand finished or include hand-blown glass and may have slight variations from product to product. For these types of artistic products the finish or glass may not be the same as represented in the image(s). Each piece can vary in color intensity and in the pattern it reflects. Glass shades can also vary slightly in their shape when hand blown. Glass colors can appear different when a fixture is turned on vs. turned off. Likewise, because all computer monitors interpret color differently, we cannot guarantee that the fixture you receive will have colors that match what you viewed with your monitor.
Lighting Guide and Information
All information found under our lighting guide section or any other informational section of this website is the expressed opinion of the author(s) and may contain professional advice, personal views, errors and/or omissions. We do not guarantee any advice or tip found in this section. We do our best to generate legitimate, relevant information and hope that it aids customers in achieving their goals, however we will not be liable for any actions taken by customers when using any of the content on this site.
Limitations of Liability
Under no circumstances will Gulf Coast Mercantile LLC dba The Fixture Place or any of its affiliates be liable for losses or damages associated with the use of this or any website in the Gulf Coast Mercantile LLC network.
The Terms and Conditions shall be governed in accordance with the laws of the State of Florida. All disputes under the Terms and Conditions shall be resolved by litigation in the courts of the State of Florida including the federal courts. The jurisdiction of any and all disputes arising from said Terms and Conditions shall be in Sarasota County, Florida.